Innovation is about finding new and efficient ways to solve existing problems and challenges. So is it possible to approach budget setting in an innovative way - after all, isn’t it “just a plan with numbers”? After a lot of research, it turns out that it might be a good idea to rethink budgets and financial planning. In an article on the future of IT spending, one commentator said,
The Gartner report sheds light on market opportunities and challenges. Enterprises that can make smart investments in the IT services sector will be well-positioned to reap the rewards of this rapidly evolving segment in the long term.
As you develop a budget for the upcoming year, don't be afraid to challenge your budget assumptions. What if you made more money available for new initiatives or revamped some of your current programs? Maybe you could take a chance on an innovative idea that would enable your organisation to accomplish more with less.
Here are a few ideas to consider as you develop budget plans for the upcoming year, especially if you feel that there might be a better and different way.
As you put together your budget, be sure you understand your organisation’s strategic initiatives and goals for the year and if possible, the next 5 years. If you understand these, you can highlight the more challenging and innovative aspects of your budget that will make the case and resonate with your budget holders.
It’s easy to get stuck thinking about day-to-day operations and lose sight of the big picture. It's important to think about what outstanding work has been done over the past year and how it's brought value to your organisation. Sometimes, it might be necessary to reallocate existing funds to better reflect priorities that have shifted within your organisation.
Doing things differently: The past couple of years have changed everything and we can recognise the benefits of listening to - and creating a workplace for - the next generation. Why is your firm worth the effort? Ultimately, it’s about convincing management that they can do things differently, and get everyone involved and invested in the future.
Dealing with disruption: Disruption can be a force for creation or destruction. Some of the most interesting examples of corporate collapse have been because of their lack of imagination in the face of change. Take Blockbusters and Netflix, or even Kodak and the brave new world of social media! As the HBR noted,
Companies often see the disruptive forces affecting their industry. They frequently divert sufficient resources to participate in emerging markets. Their failure is usually an inability to truly embrace the new business models the disruptive change opens up. Kodak created a digital camera, invested in the technology, and even understood that photos would be shared online. Where they failed was in realizing that online photo sharing was the new business, not just a way to expand the printing business.
When you’re planning for the unknowable, a still-profitable company should acknowledge the disruption but not overreact! Instead, they should plan, prepare, listen and invest. Your clients are perfectly placed to get involved in doing things differently with you because they have a vested interest in your success.
Benchmarking is a great way to make sure that your budget is realistic. As part of the budget-setting process, you must research how much other firms allocate to their library and information or innovation budgets. Look at relevant industry surveys (BIALL, AALL, ILTA) and market industry trends (Gartner, Thomson Reuters) to see where other firms are spending their money.
This information is essential since your competitors are dealing with similar circumstances and challenges. From there, you can aggregate the data and make an informed decision about future spending. If you find that your company is spending significantly more/less than others, it might be time to rethink your strategy.
Or not! As one recent industry report states, 2021/2022 is a rare budget planning season in which it is unlikely that any single line item will be able to be responsibly cut back from last year’s resource allocation. Every expense will need to increase and everyone will compete for talent, resources and business. The report concluded,
The 2021 budget process was thrown into unchartered territory due to COVID-19 lockdowns, [whilst] the 2022 law firm budget planning cycle requires leadership teams to make some bold resource allocation decisions in a macro-environment full of uncertainty.
In my experience, historical budget information and monthly expenditure reports form the basis for the most current iteration. By reviewing past budgets against actual results you can identify what worked well and why, as well as anything that didn’t work so well and why. Learning from both good and bad experiences can inform your current experience.
However, past performance is not necessarily the best predictor for future performance - especially in times of uncertainty. For instance, who in 2019/20 would have built-in budgetary wriggle room for extra database licences, e-books access, and other now-essential online systems to enable remote working during lockdown and beyond? These extras will now become an essential mainstay in your current budgetary plans.
Once you have done your benchmarking and explored the potential for new initiatives, you can research the costs associated with them. You need to compose a business case for each one so all stakeholders are aware of the costs and risks.
For instance, you might set aside a provisional budget for a current awareness project. Along the discovery journey, you learn that you might benefit from an add-on or you might get more subscribers than expected. For transparency purposes, you need to highlight to budget stakeholders issues around extra costs or any other issues around project implementation plans.
Does historical/existing data give you information on the following - if it doesn’t, you need to start thinking outside the box to get the data you need:
In the dynamic landscape of the legal industry, the traditional approach to budget setting is undergoing a significant transformation. As we pivot towards a more entrepreneurial mindset, it's crucial to integrate forward-thinking strategies into our planning for the coming year and beyond. Consider the seismic shift brought about by GenAI in the legal sector.
An article that delved into building a culture of experimentation struck a chord with me. It underscored that while experimentation is the bedrock of innovation, it requires careful management to avoid becoming a drain on time and resources. The key lies in how we learn from these experiments, apply insights, explore new opportunities, and engage in meaningful discussions with colleagues about our findings. These elements should not only influence but also drive organizational decision-making.
Therefore, our budgets must mirror this shift towards a more innovative and experimental approach. Maintaining an open mind, staying abreast of competitive dynamics, and fostering a culture of knowledge-sharing within the firm are essential. By embracing these practices, we position ourselves to capitalise on new opportunities, achieve superior outcomes, and deliver enhanced value across our firms.
In essence, the integration of GenAI and investment in the future of legal services are indicative of a broader movement towards embracing technology and innovation in the legal field. As we adapt our budgeting and strategic planning processes, we must ensure they are aligned with these advancements, enabling us to navigate the complexities of the legal industry effectively.
Information and innovation professionals don't always have the financial expertise to crunch numbers, but we do have the imagination to work innovatively within a strategic framework. We can transform ourselves and we can create new opportunities. Your firm has recognised the value of your information and innovation centres. Creativity, flexibility and lateral thinking will flesh out the stories behind the figures. Your budget is the way to future success, so have the confidence to present it like that.